All of Woolly Madly Deeply’s digital patterns are downloaded as PDF files. These are best viewed and printed using Adobe Reader – a free downloadable program.
Our PDF patterns are formatted to fit both US Letter sized paper as well as A4 paper, choose the option for scale to fit page on your printer.
Your pattern purchase is a PDF digital download via Ravelry.com, LoveCrafts.com or our own website. WoollyMadlyDeeply.com.
If you purchase a pattern from us on either Ravelry.com or Lovecrafts.com they will add the pdf pattern to your account for you to download there. Ravelry.com stores your patterns in a library area of that site.
After you have completed your purchase of a pdf pattern on this website you will receive an email containing a unique URL to download your pattern directly to your computer. This link is valid for only a short time so please make sure to download your pattern directly to your own computer. We do not store your file for you.
Due to the nature of PDF downloads we do not offer refunds on digital purchases.
HELP + PATTERN SUPPORT
If you need further assistance with downloading & printing your file(s) or require pattern support please don’t hesitate to email us at firstname.lastname@example.org or use our contact form.