Delivery Charges / Information
Our charge for postage to a UK address for orders start at £3.00 second class up to 2kg packed weight, or £3.50 first class mail up to 1kg packed weight.
We can deliver to the US, NZ and Australia on request, as the charges for delivery vary on parcel weight and size, we will quote a price including delivery prior to taking your order, email email@example.com and we’ll be happy to help.
WE CANNOT DELIVER PARCELS TO OR ACCEPT ORDERS FROM THE EU DUE TO BREXIT AND CHANGES TO CUSTOMS RULES.
For a delivery address outside the UK, we use the UK’s Royal Mail Airmail service or a courier (whichever is the most cost effective. Delivery is usually within three days to Western Europe, four days to Eastern Europe and five days for the rest of the world, following the day of posting.
When ordering goods for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.
Please be aware that cross-border deliveries are subject to opening and inspection by customs authorities. We reserve the right to withhold delivery to any particular place or location at our sole discretion.
Special Delivery Prices (please email or phone us to arrange) firstname.lastname@example.org or 01229 480488
Returns: Please send returns to our office address, in the original packaging.
Woolly Madly Deeply, 9 Kirk Flatt, Great Urswick, Ulverston, LA12 0TB.